AI tools at work · Written by Yobel Tzegai · Last checked 9 October 2026

Is using Claude at work, or building on it, covered by the EU AI Act?

Claude under the EU AI Act: deployer when you use it, provider when you build your own system on it, Article 4 either way, high-risk only for Annex III.

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The answer, in detail

What applies to a Claude use, and from when
WhatProvisionApplies fromReaches your use
AI literacyArticle 4, as replaced by Regulation (EU) 2026/17442 February 2025, under Article 113, third paragraph, point (a), as replacedEvery use
The prohibited practices, among them inferring emotions at the workplaceArticle 52 February 2025; Article 5(1), first subparagraph, points (ba) and (bb) and Article 5(1a) and (1b) from 2 December 2026 (Article 113, third paragraph, point (a), as replaced)Only a use that is one of them
Disclosing deep fakes and public-interest textArticle 50(4)2 August 2026, under Article 113, second paragraphContent you publish, with the exceptions in Article 50(4)
The deployer duties for a high-risk systemArticle 262 December 2027 for Annex III systems, under Article 113, third paragraph, point (c), as replacedOnly a use for a purpose Annex III lists
The provider obligationsArticle 16, through Article 25(1), point (c)2 December 2027 for Annex III systems, under Article 113, third paragraph, point (c), as replacedOnly if you change the intended purpose so that the system becomes high-risk

What applies to every use?

When does a Claude use become high-risk?

What changes when you build on it?

What about the company that makes the tool?

Complipath itself sends some data to Anthropic’s API. Which data, on which paths, is listed on the subprocessors page.

Your customer asks. You answer with proof.

  1. 1List every AI system

    Add the AI you use. Each system gets a role, a risk class and the article it rests on.

    Live
  2. 2Attach the proof

    Link each duty to a file and the page it stands on: a policy, a log setting, a training record.

    Live
  3. 3Answer their questionnaire

    Answering a customer's questionnaire inside the app, from the proof you already linked.

    Coming soon

What Complipath does

  • Risk classification Answers go through rules in code, never a language model, so the same answers always give the same result. Rules decide. AI only drafts. A person confirms.
  • AI inventory Every AI system you build or use, with its owner and risk class
  • AI literacy (Article 4) Records who was trained on what and when, against the Article 4 duty to support AI literacy, which applies whatever your risk level
  • Vendor management An AI tool you buy is registered and classified like one you build, with the obligations of a deployer and the AI literacy record. There is no vendor questionnaire and no contract review.
  • Annex IV documentation A workspace for the technical documentation, section by section, saying which Annex IV points each one answers

Rules decide. AI only drafts. A person confirms.

What it does not do yet

  • Customer questionnaires (audit room) Coming soon Coming soon: answering a customer's AI questionnaire from your own register.
  • Domain-specific guidance Not supported Guidance written for one sector.

What is live today

Checked against the app on 8 October 2026
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  • Every duty, deadline and article
  • Evidence and the audit log
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Questions

We call Claude through the API in our product. Are we a deployer or a provider?

Of your own product, the provider: you place an AI system on the market or put it into service under your own name (Article 3, point (3)). Your customers are its deployers. The classification of your product depends on its intended purpose, and the model provider owes you information under Article 53(1), point (b), unless Article 53(2) exempts its model.

Does Article 50 apply to a chatbot we build on Claude?

If it is intended to interact directly with natural persons, Article 50(1) has you, as its provider, design it so they are informed they are interacting with an AI system, unless that is obvious to a reasonably well-informed, observant and circumspect person. Article 50 applies from 2 August 2026, and Article 50(2) from 2 December 2026 for a generator already on the market (Article 111(4)).

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See what your customers will ask about your AI.No account needed. Every answer cites the article it rests on.