By tool and industry · Written by Yobel Tzegai · Last checked 9 October 2026
What the EU AI Act asks of a company using AI, by tool, industry and use case: ChatGPT to Workday, e-commerce to law firms, credit scoring to biometrics.
| Use | Usually | Becomes high-risk when | Provision |
|---|---|---|---|
| A general-purpose assistant for drafting and summarising | Not high-risk; Article 4 applies | It is used for a purpose Annex III lists, such as screening applicants | Article 25(1), point (c); point 4 of Annex III |
| AI in an HR system | High-risk when it filters, evaluates or monitors people | It does so for recruitment, promotion, termination or task allocation | Point 4 of Annex III |
| A customer service chatbot | A transparency duty for its provider | It recognises emotions from biometric data | Article 50(1); point 1(c) of Annex III |
| Generated marketing content | Disclosed when it is a deep fake | It is a targeted job advertisement | Article 50(4); point 4(a) of Annex III |
| AI in education | Often high-risk | It decides admission, grades, places or proctors | Point 3 of Annex III |
| AI sold to a public authority | Its duties depend on the use | It is an Annex III use, and then the customer registers its use | Article 49(3); Article 26(8) |
Add the AI you use. Each system gets a role, a risk class and the article it rests on.
LiveLink each duty to a file and the page it stands on: a policy, a log setting, a training record.
LiveAnswering a customer's questionnaire inside the app, from the proof you already linked.
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No. Each one says where a use usually sits and what would move it, with the article behind each line. Your own systems are classified one by one by intended purpose. The free check does that for one of them.
It has a guide: is HR software high-risk under the EU AI Act? covers point 4 of Annex III use by use. Credit scoring and life and health insurance pricing, points 5(b) and (c) of Annex III, have their own pages below, and the sector view is is fintech AI high-risk under the EU AI Act?