Feature · Prove · Written by Yobel Tzegai · Last checked 20 October 2026

How do we stop answering the same customer AI questions again?

In Complipath (complipath.io), every answer you confirm in a customer audit is kept with the customer's name and the date. The next audit starts from it: a question that says the same thing gets the earlier answer, labelled with where it came from, and you confirm it. No model matches the questions.

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What the app says it does

Every answer you confirm in an audit is kept with the customer and the date; the next customer's audit starts with it, and an answer that no longer matches your data answers is marked as changed.

What it does

What it does not do

Which plan

Starter and up, the trial included. In the app, customer audits are a Growth feature, included in Starter until Growth launches. On Free the page says audits are part of Starter.

Where it sits in the law

Starter

€499 a month

Prices exclude VAT.

  • Up to 20 AI systems
  • Evidence and the audit log
  • Your first system is free, with no end date
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All plans

Questions

Does an AI model choose which earlier answer to reuse?

No. Two questions count as the same when at least 70% of the words that carry their meaning match, after a short fixed list of synonyms is read as one word. No model is called. If nothing matches closely enough, the question stays open for you.

Are reused answers confirmed automatically?

No. They are offered, each labelled with the customer and date it came from, and you confirm them. Answers from earlier audits can be confirmed together; anything drafted from other sources, such as your register, vendors or files, is confirmed one by one. You can edit an answer first.

What happens when our data answers change?

For questions about where data is kept, AI training, ownership or sharing, the audit offers your current data answer instead, marked as changed, when it was saved after the earlier confirmation, says something different and covers every system in the audit. Other reused answers are not re-checked.

Which plan includes it?

Starter, at €499 a month for up to 20 AI systems, and the trial. Prices exclude VAT. In the app, customer audits are a Growth feature, included in Starter until Growth launches: Growth is not available yet, so Starter is the plan to buy.

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